Shipping policy

LIVING TURF GRASS (EXCLUDING LAWN CARE PRODUCTS)

Delivery Policy

A minimum of 48 hours lead time is required for direct delivery. A minimum of 24 hours is required for collection from depot.


Direct Delivery

After ordering online, you will receive an email confirmation from us (Shopify) containing your order details (email address is required). We will normally confirm receipt of your order within a few minutes of ordering. Delivery takes place 6 days a week (Monday to Saturday) and orders will be delivered within one business day of your preferred delivery day. We will contact you on the phone number provided to confirm your delivery date and address. You will receive further communication on the day prior to your confirmed delivery day to provide a 2 hour delivery window for your delivery. Delivery will take place using our fleet of company trucks with tailgate forklifts. If you wish to query a delivery please contact us on (07) 3273 1166.


Collection from Depot

Our depot location is 1/243 Bradman Street, Acacia Ridge, QLD 4110. After ordering online, you will receive an email confirmation from us (Shopify) containing your order details (email address or mobile phone number is required). We will normally confirm receipt of your order within a few minutes of ordering. We will contact you on the phone number provided to confirm your pickup date. If you wish to query a collection please contact us on (07) 3273 1166.


LAWN CARE PRODUCTS (EXCLUDING TURF GRASS)

Jimboomba Turf Group uses Sendle as the preferred service to facilitate the shipping of the majority of our lawn care products. Sendle is a 100% carbon neutral company. 

45 Years

of experience in turf

Turf delivered

fresh from the farm

AusGAP Certified

ensures the genetic purity of our turf-grass varieties

100% Secure Checkout

PayPal / MasterCard / Visa

© Jimboomba Turf Group 2021